Effective Date: June 1st, 2024

Plans can change, and we understand that you may need to cancel or reschedule your coaching session. To ensure a smooth process, we’ve established the following policy:

Cancellation Notice and Fees

We require 24-hour notice for cancellations or changes to your session. In the event that your instructor needs to cancel, we will provide a minimum of 24-hour notice.  

Cancellations made with less than 24-hour notice will forfeit the cost of their coaching session and will not be permitted to reschedule.

Frequent Cancellations

If three coaching sessions are canceled in a row, the remaining sessions will be canceled and no refund will be given. 

If your instructor cancels three coaching sessions in a row, you will be offered a refund for your remaining, unused sessions. 

Emergency Situations

In the event of an unforeseeable emergency, please contact us as soon as you are able and we’ll work together to find a solution. 


We do not offer refunds. If you give us the minimum required notice for cancellation, we will credit your payment toward another coaching session. However, if you do not cancel with at least the minimum required notice, you will lose any payments you have already made. 

By signing up for individual coaching with us, you agree to our Cancellation policy. If you have questions or concerns, please don’t hesitate to contact us at [email protected].